How To Get Refund On Ticketmaster

Everyone loves events, and when you get tickets to a concert, play, festival or sporting upshot, you tin already feel the apprehension and excitement. Ticketmaster is one of the largest and well-nigh comprehensive places to get those tickets.

Whatsoever time you buy tickets to an event, you may wonder what happens if the event is canceled or postponed. If you purchase tickets through Ticketmaster, it helps to understand the visitor'due south refund policy and your avenues to pursue a refund. Learn more nearly these and other elements involved in Ticketmaster's return policy, which covers both cancellations and postponements.

Full general Information About Ticketmaster Returns

Ticketmaster has a refund policy that takes care of you in the event that your upshot is canceled or postponed. The vast bulk of tickets, with a few exceptions, are eligible for refunds through Ticketmaster if the effect organizers cancel or postpone the ticketed events. The merely tickets that aren't returnable with Ticketmaster are Major League Baseball (MLB) and US Open up tickets.

The refund policy at Ticketmaster doesn't cover your purchase if you decide you lot don't desire to become to the event. In that case, you'll need to give away or sell your tickets. Ticketmaster has a marketplace on its site where you can list and sell your tickets without the danger of getting in trouble for scalping.

If y'all've bought tickets to an event and the organizers abolish it, Ticketmaster volition automatically refund the cost of your ticket and any convenience fees yous were charged. Yous won't receive a refund for shipping charges. You tin can look a refund to the credit card on which you made the purchase within 30 days. If you lot bought tickets direct from a venue'south box role, y'all have to go back to the box office to procedure and receive your refund.

The fluid situation that has arisen in the wake of the COVID-19 pandemic has changed the mode many organizers approach their events. Ticketmaster has updated its policy to annotation that information technology will keep ticket holders informed about future cancellations.

What Happens in the Event of a Postponement?

If the organizer of the effect for which you bought tickets has postponed or rescheduled information technology, Ticketmaster'south return policy is a bit different. It's ultimately up to the organizer to determine if they'll provide refunds to those who can't attend the event at its new date, merely Ticketmaster will notify you if the event date changes.

Photograph Courtesy: @Ticketmaster/Twitter

If y'all're able to attend the event on its new date, you don't demand to do anything, and your tickets will remain valid, as they were initially. If yous tin can become a refund, you'll run across a button to click on your online account that lets you lot start the refund procedure. If the organizer doesn't allow refunds and you tin't attend the event on the new date, y'all'll have to give away or sell your tickets.

What About Fan-to-Fan Tickets and Ticket Transfers?

Ticketmaster's marketplace that allows fans to sell their tickets to other fans is called Fan-to-Fan. If you lot've bought tickets to an event under that program, you accept the same options in the event of cancellations or postponements as the original buyers of the tickets. The same rules for canceled and rescheduled events apply to Fan-to-Fan ticket holders.

If yous take tickets that another ticket buyer transferred to you through Ticketmaster, you accept to transfer the tickets dorsum to the original purchaser when the effect is postponed or canceled. The original buyer tin then give you a refund for the tickets.

Ticket Upgrades and Special Perks

For some events, Ticketmaster allows you to purchase some perks and upgrades to make your experience even more heady and memorable. Some of these special add-ons include parking passes, lawn chairs for concerts and run across-and-greets. If the event you're attending has been rescheduled or canceled, the aforementioned policies that govern your tickets for canceled and postponed events also pertain to the perks that you paid for. If you're able to receive a refund for the tickets, you lot tin can besides go your money dorsum for the add-ons. If you cull to nourish the upshot at its new date, you'll notwithstanding be able to have reward of your upgrades at the new event date.